Faq

Does the hotel assist with processing of UAE Visa?
Can visitors sleep in our room?

Visitor's are allowed in the room but only family member's and the hotel required the original and valid Emirates ID or Passport in front-desk. Please note visitors is not allowed to stay late or over night in the room.

Is the food in the hotel Halal?

Yes.

Auris Plaza hotel is HACCP Certified (food safety risk management process).

Can the hotel provide early check-in and late check out?

Yes, charges apply.

Early check-in 06.00am, Late Check-out 06.00pm. Request during reservation or at the front office desk.

Which large shopping Mall is closest to the hotel?

Auris Plaza Hotel

Mall of the Emirates

Auris Metro Central

Mall of the Emirates

Auris Deira

Al Ghurair Mall and Deira City Centre Mall

Auris Boutique Hotel

Mall of the Emirates

Auris Fakhruddin Hotel Apartments

Mall of the Emirates

Auris Inn Al Muhanna Hotel

Mall of the Emirates

Does the hotel provide extra bed or baby cot?

Yes, charges apply. Request at the front office desk.

What room/bathroom amenities are available in the hotel?

Bidet*, bathrobes and slippers, towels, bathroom scales*, hair dryer, bath utilities and toiletries.

Does the hotel offer left luggage services?

Yes. Request at the front office desk. Terms and Conditions apply.

Does the hotel provide internet in the rooms

Yes. Ask for assistance at the front office desk.

Does the hotel offer alcoholic drinks

No, but own drinks are allowed. Corkage fee applies upon request.

Which meal times do the restaurants offer?

Please see below standard timing (subject to change from time to time). Please coordinate with Front office.

Auris Plaza Hotel

In-room dining – Available 24/7

Breakfast – 06:30 AM to 11:00 AM

Lunch – 1:30 PM to 3:30 PM

Dinner – 7:00 PM to 11:00 PM

Café – Open 24/7

Auris Metro Central

Breakfast – 07:00 AM to 10:30 AM

Café (The Baker Shop) – 7:00 AM to 9:00 PM

Auris Deira

In-room dining – 7:00 AM to 1:00 AM

Breakfast – 07:00 AM to 10:30 AM

Lunch and Dinner on Request

Auris Boutique

Breakfast – 07:00 AM to 11:00 AM

Lunch and Dinner on Request

Café – 7:00 AM to 10:00 PM

Auris Fakhruddin Hotel Apartments

 

 

Auris Inn Al Muhanna Hotel

In Room Dining - Available 24/7

Breakfast – 6:30 AM to 10:00 AM

Lunch – 12:00 NN to 3:30 PM

Dinner – 7:00 PM to 11:00 PM

Is there free shuttle to the beach or shopping mall?

Auris Plaza Hotel

Yes. To Jumeirah Beach, Mall of the Emirates and Dubai Mall

Auris Metro Central

No.

Auris Deira

Yes. To Al Mamzar Beach

Auris Boutique

Yes. To Mall of the Emirates

Auris Fakhruddin

No.

Auris Inn Al Muhanna Hotel

No.

 Enquire about timing at the Reception or Concierge Desk

What is the size of the in-room safe?

Laptop size

Does the hotel offer smoking and non-smoking rooms

Yes (subject to availability).

Request during reservation (the booking form allows you to enter special request details).

Is there airport transfer service?

Yes, charges apply.

Contact Reservation Team during booking to reserve your airport transfer service.

Kindly provide your flight details at least 48 hours in advance by filling in the guest comments section during booking.

Does the hotel offer free parking?

Yes, all Auris Hotels offer free parking. 

How many Floors is the hotel? How many Rooms and Suites are available?

Auris Plaza Hotel

14 Floors

337 rooms

Classic Rooms – 187

Deluxe Rooms – 44

Executive Rooms – 52

Executive 1& 2 Bedroom Suites – 54

 

Auris Metro Central Hotel Apartments

17 Floors

210 rooms

Studio – 12

Medium Apartment – 44

Large Apartment  – 61

Dubai Suite – 83

Metro Suite – 10

Auris Deira Hotel Apartments

  7 Floors

140 Rooms

Classic Studio  – 77

Deluxe One Bedroom Suites – 35

Superior One Bedroom Suites – 28

 

Auris Boutique Hotel Apartments

6 Floors

60 Rooms

Classic One Bedroom Apartments – 18

Select One Bedroom Apartments – 18

Classic Two Bedroom Apartments – 12

Select Two Bedroom Apartments – 12

 Auris Fakhruddin Hotel Apartments

22 Floors

304 Rooms

Classic Studio – 110

Executive Studio – 20

Classic One Bedroom – 79

Superior One Bedroom – 14

Executive One Bedroom – 23

Classic Two Bedroom - 36

Executive Two Bedroom - 22

Auris Inn Al Muhanna Hotel

11 Floors

145 Rooms

Classic Room – 78

Premium Room – 48

One Bedroom Suite – 10

Executive One Bedroom - 9

 

What is the exact location of the hotel?
Auris Plaza Hotel Next to Mall of the Emirates, Al Barsha 1, Dubai UAE View Map
Auris Metro Central Hotel Apartments TECOM, Dubai UAE View Map
Auris Deira Hotel Apartments Deira, Dubai UAE View Map
Auris Boutique Hotel Apartments Next to Mall of the Emirates, Al Barsha 1, Dubai UAE. View Map
Auris Fakhruddin Hotel Apartments Dubai Sports City View Map
Auris Inn Al Muhanna Hotel Al Fosool Street, TECOM, DUBAI UAE View Map

Which is the nearest Metro Station?

Auris Plaza Hotel

Mall of Emirates Metro Station

Sharaf DG Metro Station

Auris Metro Central Hotel Apartments

Dubai Internet City Metro Station

Auris Deira Hotel Apartments

Al Rigga Metro Station

Auris Boutique Hotel Apartments

Mall of Emirates Metro Station

Sharaf DG Metro Station

Auris Fakhruddin Hotel Apartments

Mall of the Emirates Metro Station (Connect with bus or Taxi)

Auris Inn Al Muhanna Hotel

Dubai Internet City Metro Station