Terms & Conditions

The terms and conditions detailed below apply to all users of auris-hotels.com. By using auris-hotels.com, you shall be deemed to have agreed to each and all the terms & conditions specified on this page. If you do not agree, please cease use of the site and leave the site immediately


Auris-hotels.com user

The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, you represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You also warrant that you are legally authorized to make reservations for either yourself or for another person for whom you are authorized to act.


Limitation of liability

Auris Hotels reserves the right at any time, without prior notice or compensation, to change the content of the website pages and any of the terms and conditions, to shut down the Web site www.auris-hotels.com or the online reservation section temporarily or permanently.
Auris is not responsible for damages of any nature that may result from these changes and/or temporary unavailability or even the permanent shutdown of all or part of the site or services associated therewith, such as the online reservation section.


General booking conditions

When you make a booking, your contract (which includes these terms and conditions) will be with Auris Hotels. All rates are subject to availability, all bookings are taken at the discretion of Auris Hotels.
Check-in time is from 14:00 & check-out at 12:00. After that time, the hotel may charge 50% of the full accommodation rate for the additional use of the room until 6:00 p.m. After 6:00 p.m. the hotel will charge 100 %of the full accommodation rate.
Note that children age 12 and older are charged the adult rate. Please include them in the number entered in the No. of Adults box.
Auris Hotels will send to you an e-mail message in step 5 of the reservation process, summarizing the reservation validated by the Customer and confirming its receipt by the reservation site www.auris-hotels.com


Rates

All rates quoted are per room per night in local currency, are subject to availability and exclusive of Tax & Service charge.
For corporate rates, please refer to individual contracted rates & terms and conditions.


Special Offers & Promotions

We may provide information regarding special offers or promotions, which we are conducting, available on the web sites. Any such offer or promotion is subject to the specific terms, conditions and restrictions listed on the web sites in connection with such offer or promotion. We reserve the right to alter or withdraw any offer or promotion at any time. Each offer and promotion is void where prohibited by law. Please refer to and read carefully the terms, conditions and restrictions included on each offer or promotion.


Payment

You will be asked to guarantee your booking with a debit or credit card including your 3 digit security code. We accept VISA and, MASTER credit cards.
A full non-refundable, non-transferable payment is required for promotional, seasonal and advance purchase rates at the time of booking.
If pre-payment is not required then payment is due on departure from the hotel and can also be made by Auris Hotels gift vouchers or cheque, with a valid cheque guarantee card. On arrival at the hotel, all reservations will require a pre-authorization with a credit card or cash deposit to cover incidentals during your stay.


Change reservation

Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation.


Cancellation

Please cancel any bookings made online via www.auris-hotels.com. In case of cancellation less than 24 hours prior to arrival or in case of no-show, one night-stay per room will be charged on your credit card.
Bookings made via Auris Reservation Offices, must be cancelled by calling reservation at +971 4 6079 000


Force Majeure

Auris cannot accept responsibility or pay any compensation where the performance or prompt performance f the contract is prevented or affected by reason of circumstances which amount to"force majeure". Circumstances amounting to "force majeure" include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of your accommodation (which cannot reasonably be remedied to a satisfactory standard before the start of your holiday) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, epidemic and all similar situations beyond our control.


Linked Sites

Auris-hotels.com contains links to other partners & alliances internet web sites. Auris-hotels.com is not responsible for any content that appears on partner web sites or other linked to sites.


Copyright & Trademarks

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Auris. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, trademark, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Auris Hotels.
You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes. Auris Hotels reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes.
Auris Hotels reserves the right to monitor submissions to the site and to edit or reject any submissions.
Please do not hesitate to contact us at the following e-mail address info@auris-hotels.com, we are at your disposal for any further information you need.

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